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View Our Cancellation Policies

Based on Arrival Date and Offer

Arrival January 1 – April 23

BAR RATE: 7 days prior to arrival

Reservations booked under Best Flexible Rate must be canceled 7 days prior to arrival or a penalty of first night room rate and tax will be retained by the hotel. Tranquility Bay does not extend refunds for no shows or early checkouts. A no show or early check out will result in forfeiture of the full deposit.

DISCOUNTS/PROMOTIONS: 14 days prior to arrival

Reservations booked under this rate must be canceled 14 days prior to arrival or a penalty of first night room rate and tax will be retained by the hotel. Tranquility Bay does not extend refunds for no shows or early checkouts. A no show or early check out will result in forfeiture of the full deposit.

ADVANCE PURCHASE OFFER: Nonrefundable and dates final  

Advance Purchase reservations are non-refundable. If this reservation is cancelled, a refund will not be issued. Stay dates are final.


Arrival April 24 – December 23

BAR RATE: 72 hours prior to arrival

Reservations booked under Best Flexible Rate must be canceled 72 hours prior to arrival or a penalty of first night room rate and tax will be retained by the hotel. Tranquility Bay does not extend refunds for no shows or early checkouts. A no show or early check out will result in forfeiture of the full deposit.

DISCOUNTS/PROMOTIONS: 7 days prior to arrival

Reservations booked under this rate must be canceled 7 days prior to arrival or a penalty of first night room rate and tax will be retained by the hotel. Tranquility Bay does not extend refunds for no shows or early checkouts. A no show or early check out will result in forfeiture of the full deposit.

ADVANCE PURCHASE OFFER: NONREFUNDABLE AND DATES FINAL

Advance Purchase reservations are non-refundable. If this reservation is cancelled, a refund will not be issued. Stay dates are final.


Arrival December 24 – December 31

BAR: 14 days prior to arrival 

Reservations booked under the Best Flexible Rate with an arrival date from December 24 through December 31 must be canceled 14 days prior to arrival or a penalty of the first night room rate and tax will be retained by the hotel. Tranquility Bay does not provide refunds for no shows or early checkouts. A no show or early check out will result in forfeiture of full deposit.

DISCOUNTS/PROMOTIONS: 30 days prior to arrival

All reservations under this rate with an arrival date from December 24 through December 31 must be canceled 30 days prior to arrival or a penalty of the first night room rate and tax will be retained by the hotel. Tranquility Bay does not provide refunds for no shows or early checkouts. A no show or early check out will result in forfeiture of full deposit.

ADVANCE PURCHASE: NONREFUNDABLE AND DATES FINAL

Advance Purchase reservations are non-refundable. If this reservation is cancelled, a refund will not be issued. Stay dates are final.